Privacy Policy for  Digital Store24

Effective Date: [05/09/2024]

Welcome to DigiStore (referred to as "we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website https://digitalstore24.in/ (the "Website") and our services as a multi-vendor eCommerce platform.

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

a. Personal Information

When you register, purchase a product, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (e.g., credit card or bank account details)

b. Non-Personal Information

We may collect non-personal information automatically when you visit our Website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the Website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes:

• To process transactions and fulfill your orders
• To provide customer support
• To communicate updates, promotional offers, and service-related information
• To improve our services, features, and Website performance
• To analyze user behavior and trends
• To ensure the security and integrity of our platform

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following cases:

a. Vendors and Service Providers

We share information with the vendors on our platform to process your orders. We may also share information with trusted third-party service providers who assist us with:

• Payment processing
• Shipping and logistics
• Website hosting and maintenance
• Marketing and advertising

b. Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests from authorities.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Website.

5. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

a. Account Information

You may update or delete your account information at any time by logging into your account on our Website. Please note that certain information may be retained for legal or business purposes.

b. Marketing Communications

You may opt-out of receiving promotional communications from us by following the unsubscribe link in emails or by contacting us at SUPPORT@digitalstore24.in.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website after such changes will signify your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: SUPPORT@digitalstore24.in
• Phone: +91-7018310113
• Address: Talari, Dhara Distt, Kullu, Himachal Pradesh-175105